At Phunware, we love data. It’s the best way to understand your customers and app users to make more informed strategic decisions. While mobile devices offer rich contextual data about users, it’s also powerful to go straight to the users themselves for insight into their behaviors and preferences.
That’s why we recently conducted a national survey of daily smartphone and tablet users to find out what mobile means to them now and what they want from mobile in the future.
In the 2017 Mobile Future Survey, we learned that daily mobile users are more—and more deeply—intertwined with their devices, with 82% reporting that having their phones with them makes them feel “safe and secure.” Three out of five admitted feeling anxious without their devices. And a few even admitted checking their phone during sex!
But it’s no real surprise that users are device-obsessed—on a daily basis, it’s likely that you unlock your own phone to interact with it tens (if not hundreds) of times. That’s why we used this survey to dig deeper into the types of apps daily mobile users turn to most often, what drives downloads and the truth about app dormancy. We also investigated what mobile’s biggest fans want from their devices moving forward. And finally, we explored the types of personal information daily mobile users will share with brands and app developers—and why.
As our CEO Alan Knitowski put it, “This study proves that mobile is no longer simply about competitive differentiation—it’s about survival.” Want to learn more? Download the full survey report and keep an eye on our blog and social media profiles in the coming weeks for a series of infographics featuring data from this survey.
